Privacy Policy

Effective Date: December 19, 2024

At Ekoo, we are committed to safeguarding your privacy and ensuring the responsible management of your personal information. This Privacy Policy explains the types of data we collect, how we securely store it, and the ways in which we use it to enhance your experience on our platform. Additionally, it details the robust security measures we employ to protect your data from unauthorized access and misuse.

By using Ekoo, you agree to the terms outlined in this policy, reinforcing our dedication to fostering a safe and trustworthy environment for all users. If you have any questions or concerns about your privacy, please do not hesitate to contact us at Ekoo@hotmail.com.

1.Scope of This Policy

This Privacy Policy applies to all users of Ekoo, including those who access the platform through our mobile app or any integrated third-party services. Within this document, we detail the specific types of personal data we collect—such as account information, usage data, and interactions within the community—and explain how we responsibly handle, process, and protect this information during your experience with Ekoo.

Our commitment to data security and privacy is reflected in the measures we take to safeguard your personal information, ensuring it is managed in compliance with industry standards and regulatory requirements. This policy is designed to help you understand your privacy rights and how your data is treated while engaging with Ekoo.

2.Information We Collect

2.1 Information Provided by You

• Registration Information: When creating an account on Ekoo, you will be asked to provide essential information, including a unique username, a valid email address, and a profile avatar. Your username represents your identity within the Ekoo community, enabling other users to recognize and connect with you. The email address you provide is used to verify your account, share important updates, and offer account recovery options when necessary. The profile avatar allows you to personalize your account, giving you a unique visual presence that reflects your creativity within the Ekoo community. These details work together to ensure a secure and tailored experience on the platform.

• Uploaded Photos: Any photos or videos you upload to Ekoo showcasing your marbling art, as well as any images you use for your profile avatar, are considered part of your content. Marbling art uploads allow you to share your creativity, techniques, and passion with the community, inspiring and connecting with other enthusiasts. Profile avatar images help personalize your account, giving you a unique and recognizable presence within Ekoo. Together, these visuals enhance your interactions and engagement with other users, fostering a more vibrant and connected community experience.

• Community Interactions: Your comments, likes, and other activities while engaging with others in the app.

• Customer Support Communication: Emails or inquiries you send to us may be stored to assist with troubleshooting or improve our service.

2.2 Automatically Collected Information

• Device and Usage Data: This includes your device type, operating system, IP address, and interactions within the app.

• Analytics Data: Information on how often you use the app, which features you interact with, and your session duration.

• Cookies and Tracking Technologies: If accessed via a web browser, cookies may be used to enhance your experience by saving preferences and settings.

3.How We Use Your Information

The data we collect allows us to provide, improve, and personalize your experience. This includes:

1. Account Management: Managing your profile and account settings.

2. Content Sharing and Interaction: Supporting the sharing of photos and allowing you to engage with other users through comments and likes.

3. Recommendation Engine: Recommending makeup looks and trends based on your activity and preferences.

4. Service Improvement: Analyzing data to fix bugs, enhance app performance, and introduce new features.

5. Notifications: Sending updates, reminders, or relevant information through in-app notifications, with your consent.

4.Sharing and Disclosure of Information

We respect your privacy and do not sell your personal data. However, we may share limited data in the following cases:

• Third-Party Service Providers: We work with cloud storage services and analytics providers. These partners are required to comply with strict data protection agreements.

• Legal Compliance: We may disclose data when required by law, such as to comply with legal requests or protect users' rights.

• Business Transfer: In the event of a merger or acquisition, user data may be transferred. We will notify you of such changes.

• With Your Consent: In certain cases, we may share data with third parties upon your explicit consent.

5.Data Security and Retention

We take steps to protect your information from unauthorized access, including:

• Data Encryption: User data on Ekoo is secured through encryption both during transmission across networks and while stored on our servers. This ensures that any personal information, photos, videos, or interactions you share on the platform are protected by advanced encryption protocols, safeguarding your data from unauthorized access and maintaining your privacy. By implementing these robust security measures, we strive to provide a safe and trustworthy environment where you can confidently share and connect with the Ekoo community.

• Access Control: Access to sensitive data on Ekoo is strictly limited to authorized personnel. We have implemented stringent access controls and security protocols to ensure that only individuals with the necessary permissions and a legitimate need can view or handle this information. Every team member with access undergoes comprehensive training on data protection and privacy, reinforcing our dedication to safeguarding your personal information. By maintaining these strict measures, we aim to uphold the highest standards of security and preserve your trust in Ekoo.

• Data Retention: We retain your photos, videos, and data for as long as your account remains active to provide you with a seamless and personalized experience on Ekoo. If you choose to delete your account, all associated data, including uploaded content and personal information, will be permanently removed from our systems within 30 days of your deletion request. This retention period allows for any final confirmations or recovery requests, after which your data will be securely and completely erased. This process reflects our commitment to respecting your privacy and managing your data responsibly.

6.2 Region-Specific Rights

• European Union (GDPR):

￮ Automated Decision-Making: You can request human intervention if decisions are made through automated algorithms.

￮ Right to Lodge a Complaint: Users may file complaints with data protection authorities.

• Brazil (LGPD):

￮ Transparency: Users have the right to know how their data is processed and whether it is shared.

￮ Right to Anonymization: Request the anonymization or blocking of data no longer necessary.

To exercise your rights, contact us at Ekoo@hotmail.com. We will respond to your request within 30 days.

7.Children's Privacy

Ekoo is specifically designed for individuals aged 18 and above, ensuring the safety and appropriateness of our platform for adult users. As part of this commitment, we do not knowingly collect, store, or process personal data from individuals under the age of 18. If we discover that an account has been created using information from someone below this age threshold, we will take immediate action to delete the account and any associated data. Parents and guardians are encouraged to contact us if they become aware of any unauthorized use of Ekoo by a minor, so we can promptly address the situation and protect the privacy of all users. For assistance, please reach out to us at Ekoo@hotmail.com.

8.International Data Transfers

As Smokique serves users worldwide, your data may be transferred between countries.

• European Users: Transfers to the European Economic Area (EEA) comply with EU Standard Contractual Clauses (SCC).

• Other Regions: We follow local data protection regulations and require partners to implement proper security measures.

If you prefer to limit the transfer of your data to certain regions or third-party services, you can contact us for guidance and support. We will work with you to explore available options for restricting data movement based on your preferences. Additionally, you may have the option to disable specific features within Ekoo that involve cross-border data sharing, helping to further minimize data transfers outside your preferred jurisdictions. Our goal is to provide you with control over your information, ensuring that your privacy choices are respected and accommodated to the fullest extent possible.

9.Third-Party Services and Links

We collaborate with various third-party service providers, including cloud storage platforms, analytics tools, and other integrated technologies, to enhance the functionality, reliability, and overall user experience of Ekoo. These third-party services help us securely store data, analyze usage patterns, and improve the app’s performance. However, please note that these providers operate independently of Ekoo and may have their own privacy policies and terms of service.

We encourage you to review these external policies to better understand how your data may be managed, used, and protected by these third parties. By familiarizing yourself with their terms, you can make informed decisions about the services you interact with while using Ekoo. If you encounter any privacy issues with these services, please notify us, and we will assist you wherever possible.

10.Policy Updates

We may periodically revise this Privacy Policy to reflect changes in our business practices, advancements in technology, or updates required to comply with new legal or regulatory obligations. These revisions help ensure our policies remain transparent, up-to-date, and aligned with best practices for data protection.

If we make any significant changes that impact how we collect, use, or safeguard your personal information, we will inform you proactively through in-app notifications or via email. This communication will outline the changes and explain how they may affect you, allowing you to review and understand the updates.

We encourage you to regularly review this Privacy Policy to stay informed about how we protect your privacy and personal data. Your continued use of Ekoo after updates signifies your acceptance of the revised policy.

11.Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: Ekoo@hotmail.com

12.Acknowledgment

By using Ekoo, you confirm that you have carefully read, fully understood, and agree to the terms outlined in this Privacy Policy. Your continued use of the platform signifies your acknowledgment of our data collection, use, and protection practices, as well as your acceptance of the measures we implement to safeguard your personal information.

We encourage you to reach out to us with any questions or concerns regarding this policy, as our commitment is to provide a transparent and secure experience for all users. By acknowledging this Privacy Policy, you help us maintain a trusted environment that values and protects your privacy.

At Ekoo, we are deeply committed to protecting your privacy and maintaining the confidentiality of your personal information, all while fostering a vibrant, creative, and engaging community for marbling art enthusiasts. We believe you should feel secure while connecting with others who share your passion, allowing you to freely share, learn, and contribute to a community centered around the beauty of marbling art.

Your trust is invaluable to us, and we strive to honor it by upholding high standards of data protection and community support. Thank you for being a part of Ekoo; we are thrilled to have you join us on this journey to explore, celebrate, and connect over our shared love for the art of Turkish marbling!